If you are downloading a new version please remove the version first with Add/Remove programs in your control panel or “Programs and Features” in your control panel.
Please give our eQSL downloader a try.
Select a folder, enter your eQSL credentials and it will download all of your eQSL cards you have received. It includes your inbox and archived items and not your rejected items.
The Zip file will contain a setup.exe and a Setup1.msi. Running Setup.exe will check for correct versions of frameworks and would be the best way to install the app. Running the MSI by itself will likely work too but if it does not try the Setup.exe next.